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How Account Managers Help Clients Navigate the Invoice Factoring Process

What is invoice factoring? 

Invoice factoring, also known as accounts receivable factoring, is a financial transaction in which a business sells its accounts receivables, or outstanding invoices, to an alternative financing company, in exchange for immediate cash. The alternative financing company then takes on the responsibility of collecting payment from the customers who owe the invoices. 

Unlike a loan, invoice factoring does not involve borrowing money. Instead, it allows businesses to convert their unpaid invoices into working capital without incurring debt. This makes it an attractive financing option for businesses that need to improve cash flow, cover operational expenses, or invest in growth opportunities. 

One example of how invoice factoring works is as follows: Let’s say a small business provides goods or services to its customers and issues invoices with payment terms of 30 days. The business needs cash immediately, however, to cover operational costs. The business can sell those invoices to a factoring company at a discounted rate. This typically ranges from 70% to 95% of the invoice value. The factoring company then assumes the responsibility of collecting payment from the customers. Once the customers pay the invoices, the company deducts its fee and remits the remaining amount to the business. 


What is the invoice factoring process? 

1. The process of invoice factoring is generally characterized by its speed and simplicity. Let’s take a hypothetical example to illustrate the invoice factoring process using numbers, showcasing how a business can access immediate cash by selling an invoice to a factor at a discounted rate. 

2. Initial Invoice: Let’s say a business, “XYZ Business” provides services to a client and issues an invoice for $10,000 with payment terms of 30 days. 

3. Selling the Invoice: XYZ Business has decided to sell the invoice to a factoring company, CapFlow Funding, to access immediate cash. CapFlow Funding offers to purchase the invoice at a discount rate of 90%, which means they will pay XYZ Business $9,000 (90% of $10,000) upfront. 

4. Factor’s Fee: Let’s say CapFlow Funding charges a fee of 3% of the total invoice amount as their fee. In this case, the fee would amount to $300 (3% of $10,000). 

5. Cash Advance: After deducting the factor’s fee, CapFlow Funding advances the remaining amount of $8,700 ($9,000 – $300) to XYZ Business. This provides XYZ Business with immediate cash flow to meet its business needs. 

6. Collection and Payment: CapFlow Funding takes over the responsibility of collecting payment from XYZ Business’s client. Once the client pays the invoice in full, CapFlow remits the remaining balance to XYZ Business. Minus any additional fees or charges as per the agreement. 

7. Final Payment: Assuming the client pays the invoice in full, CapFlow remits the remaining balance of $1,000 ($10,000 – $9,000) to XYZ Business, after deducting their fees. 


What does the role of an account manager entail in the context of the invoice factoring process? 

The role of an account manager typically involves overseeing the relationship between the business (the client) and the factoring company (the factor). An account manager acts as the main point of contact and facilitates communication and coordination between the client and the factoring company throughout the duration of the factoring arrangement. 

The responsibilities of an account manager may include: 

Onboarding and Setup

The account manager may assist the client in setting up the factoring arrangement, which may involve gathering relevant financial information, verifying invoices, and completing necessary paperwork. 

Managing the Factoring Process

The account manager may oversee the day-to-day operations of the factoring process, including receiving and reviewing invoices from the client, verifying invoice details, and processing payments. 

Monitoring and Reporting

They also monitor the performance of the factored invoices, track payments, and provide regular reports to the client and the factor regarding the status of invoices and collections. 

Addressing Inquiries and Resolving Issues

Account managers address any inquiries or concerns from the client related to the factoring process. They work to resolve any issues or discrepancies that may arise. 

Building and Maintaining Relationships

The account manager may cultivate and maintain a professional relationship with the client, providing personalized support, and ensuring client satisfaction. They may also collaborate with other teams within the factor’s organization to ensure smooth operations and timely payments. 

Providing Financial Guidance

The account manager may offer financial guidance and support to the client. Including providing insights on cash flow management, invoice management, and other financial matters to help optimize the factoring process. 

Benefits of working with an account manager  

In summary, an account manager acts as a liaison between the client and the factoring company. They ensure smooth communication and resolution of any problems. By offering personalized assistance and expertise, account managers at CapFlow Funding Group help clients optimize the factoring process to achieve successful outcomes. 

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Meet CapFlow at NACLB 2023!
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